Admin Volunteer - South Wales

Location: South Wales

When: Flexible - Time to be agreed

Role reports to: Regional Fundraising Manager

You will contribute to ending homelessness by

Contributing to the generation of vital funds for Crisis, raising money which will pay for services such as one to one support from a work and learning coach or a hot meal at our Christmas events. You will do this by assisting our regional fundraiser with fundraising admin, the preparation of fundraising initiatives and updating supporter records.


  • Good planning and organisational skills 
  • Confident IT skills 
  • Experience of using databases is desirable but not essential 
  • Methodical and good eye for detail 
  • Friendly with good interpersonal skills 
  • Good communication skills, both listening and speaking 
  • Good time-keeping and reliability 
  • Non-judgmental, patient and friendly 
  • An understanding of the importance of confidentiality and maintaining boundaries 
  • Be positive, productive and have a passion to help end homelessness 


  • Fundraising experience in a national organisation 
  • Opportunities to work with staff and clients during the year and to support and gain a greater understanding of member’s career goals and aspirations at Crisis 
  • Regular meetings with your supervisor to discuss how your volunteering is going and what other opportunities and training may be available to you together with an induction 
  • A platform for building confidence  
  • A reference from a reputable organisation  


  • Creating and maintaining supporter records on the Raiser’s Edge Database (training will be provided)
  • Supporting staff with counting cash and processing donations as well as sending acknowledgement letters
  • Researching and collating data on potential fundraising sources
  • Assisting in admin tasks including scanning, filing and organising correspondence 


We expect volunteers to comply with Crisis policies including health and safety, data protection and code of conduct at all times.

  • Travel and lunch expenses are reimbursed where appropriate
  • We strive to ensure that our services are welcoming, remain relevant and are fully accessible to everyone that we help and support. We are particularly welcoming of volunteers from diverse and other marginalised communities, as this helps us ensure the best experience for those that we are here to help.  People who have lived experience of homelessness are also particularly welcome to apply.