Events Volunteer

Location: Oxford

When: Variable but with a minimum commitment for 4 events a year

Role reports to: Regional Fundraising Manager

You will contribute to ending homelessness by

Spreading the word about all that we do at Crisis. You will do this by providing a welcoming face at events such as our Celebration and our Carol Service, serving refreshments, welcoming guests and setting up and setting down promotional stands. You will be talking to members of the public about the actvities at Crisis Skylight Oxford and encouraging people to support our services so we can end homelessness for more people in Oxford.


  • An understanding of people’s motivations in attending events and how you can best promote Crisis to them 
  • Ability to follow instructions and also take the initiative where required 
  • Flexibility in terms of the tasks you are asked to undertake at the event 
  • Friendly and confident in talking to a range of people 
  • Good time-keeping and reliability 
  • Non-judgmental, patient and friendly 
  • An understanding of the importance of confidentiality and maintaining boundaries 
  • Be positive, productive and have a passion to help end homelessness 
  • A commitment to do a minimum of 4 events per year


  • Event experience in a national organisation 
  • The opportunity to share existing or develop new skills in a friendly and supportive environment 
  • Opportunities to work with staff and fellow volunteers during the year and an invite to our member celebrations where you can help us recognise the achievements of our members 
  • Regular meetings with your supervisor to discuss how your volunteering is going and what other opportunities and training may be available to you together with an induction 
  • A platform for building confidence  
  • A reference from a reputable organisation  


  • Ad hoc administration of events such as calling guests to invite them to events and trips 
  • Assisting with tasks such as registration of guests, giving out information and supporting activities that are taking place 
  • Directing guests to facilities and where they need to be 
  • Help set up and set down stands and other promotional materials before the event has started and after the event has finished 
  • Attend any briefings from staff about what the events will entail 
  • Publicise the work of Crisis at the event by talking to people and distributing promotional material 
  • Provide information and help to any members who may attend the event 
  • Be available for the duration of the event

We expect volunteers to comply with Crisis policies including health and safety, data protection and code of conduct at all times.

  • Travel and lunch expenses are reimbursed where appropriate
  • We strive to ensure that our services are welcoming, remain relevant and are fully accessible to everyone that we help and support. We are particularly welcoming of volunteers from diverse and other marginalised communities, as this helps us ensure the best experience for those that we are here to help.  People who have lived experience of homelessness are also particularly welcome to apply.