When: Tuesdays 11:30-1 30 (TBC)
Role reports to: Volunteer Coordinator
Making a real difference in the lives of our members by helping them build social networks, improve wellbeing and build confidence as part of our member group. You will do this arranging varying activities each month, in partnership with the staff team. Activities could include: introductions to Crisis' Sessions, timetable reviews and guest speakers from local specialist services.
Have an excellent knowledge of issues effecting the BAME community and how disproportionately end up homeless.
Excellent IT skills with the ability to use the internet, email and Microsoft Office and online flatforms such as zoom.
Strong interpersonal communication skills with a particular focus on listening
Good time-keeping and reliability
Non-judgmental, patient and friendly
An understanding of the importance of confidentiality and maintaining boundaries
Be positive, productive and have a passion to help end homelessness
* This role will be mostly online with one monthly face to face meeting.
(risk assestement, face masks, lateral flow tests are provided)
Motivate members of all abilities to take part in activities
If applicable, to help set up equipment before the group and help clear up equipment after the forum has finished
Feedback any challenges or opportunities that arise during session to the staff team
Collate member feedback from the forum
We expect volunteers to comply with Crisis policies including health and safety, data protection and code of conduct at all times.