Group Facilitator Volunteer for Multi Cultural Crisis group (MCC)

• Have an excellent knowledge of issues effecting the BAME community and how disproportionately end up homeless.

• Excellent IT skills with the ability to use the internet, email and Microsoft Office and online flatforms such as zoom.

• Strong interpersonal communication skills with a particular focus on listening

• Good time-keeping and reliability

• Non-judgmental, patient and friendly

• An understanding of the importance of confidentiality and maintaining boundaries

• Be positive, productive and have a passion to help end homelessness

* This role will be mostly online with one monthly face to face meeting.

(risk assestement, face masks, lateral flow tests are provided) 

• Workplace experience in a national organisation
• The opportunity to share existing or develop new skills in a friendly and supportive environment
• Opportunities to work with staff and fellow volunteers during the year and an invite to our member celebrations where you can help us recognise the achievements of our members
• Regular meetings with your supervisor to discuss how your volunteering is going and what other opportunities and training may be available to you together with an induction
• A platform for building confidence
• A reference from a reputable organisation

• Working as part of team to create a bank of information for members.
• Researching in to local and national organisations that can support members from culturally diverse backgrounds.
• Working to create online newsletter and other activities that promote cultural diversity.
• Support setting up and facilitating group for member.
• Facilitate a monthly forum for members.
• Encourage the members take an active part in the forum.
• Coordinate guest speakers and member attendance for monthly meetings

• Motivate members of all abilities to take part in activities

• If applicable, to help set up equipment before the group and help clear up equipment after the forum has finished

• Feedback any challenges or opportunities that arise during session to the staff team

• Collate member feedback from the forum

We expect volunteers to comply with Crisis policies including health and safety, data protection and code of conduct at all times.

• Travel and lunch expenses are reimbursed where appropriate.
• We welcome applications from people from all backgrounds and from people with disabilities.
• Induction.
• Training.
• Reference after 3 months.
• Lateral flow tests.
• Masks.