Christmas Wellbeing Pack Volunteer - Swansea

Location: South Wales

When: 21 and/or 22 December 10am - 2pm

Role reports to: Volunteer Coordinator

You will contribute to ending homelessness by

Preparing hampers and wellbeing packs for our members. We are looking for Picker Volunteers to support the sorting and packing of these items for Christmas guests and members. This could include helping to sort donations into gift categories, to packing personalised hampers of items for guests. These hampers and packs will then be delivered by our team of volunteer delivery drivers to members. 

  • Good organisational skills
  • Good attention to detail
  • Good time-keeping and reliability
  • Non-judgmental, patient and friendly
  • An understanding of the importance of confidentiality and maintaining boundaries
  • Be positive, productive and have a passion to help end homelessness
  • Workplace experience in a national organisation
  • The opportunity to share existing or develop new skills in a friendly and supportive environment
  • Opportunities to work with staff and fellow volunteers 
  • A named supervisor to discuss how your volunteering is going and what other opportunities and training may be available to you together with an induction
  • A platform for building confidence 
  • A reference from a reputable organisation 
  • Sort, count and organise donations
  • Prepare generic hampers/wellbeing packs
  • Prepare individual hamper/wellbeing packs
  • Sort and organise hampers/packs ready for delivery
  • Complete e-learning required for the role
  • Liaise with staff and other volunteers making deliveries

We expect volunteers to comply with Crisis policies including health and safety, data protection and code of conduct at all times.

  • Travel and lunch expenses are reimbursed where appropriate
  • Some manual handling may be required for the role

We strive to ensure that our services are welcoming, remain relevant and are fully accessible to everyone that we help and support. We are particularly welcoming of volunteers from diverse and other marginalised communities, as this helps us ensure the best experience for those that we are here to help. People who have lived experience of homelessness are also particularly welcome to apply.