Framing Homelessness Lived Experience Volunteer

Location: UK Wide

When: The Panel will meet at least four times per year for Project Board meetings. In addition, Panel Members will be asked to complete training, take part in workshops, participate in framing training sessions, and attend some meetings with the Project Manager.

Role reports to: Director

You will contribute to ending homelessness by

Supporting Crisis and the wider homelessness sector in the UK to tell a new story about homelessness – a story that helps the public understand why homelessness happens; to see who is affected; to understand how homelessness can be ended, and how it can be prevented from happening in the first place. As part of the Framing Homelessness Project Lived Experience Panel, you will help guide the work of our project to ‘reframe’ homelessness in the UK. You will help the project manager to design and deliver training for Crisis Members to help them tell their stories in a way that builds public support and political commitment for the actions we need to end homelessness for good. You will also help the project manager to train organisations in the homelessness sector to change how they talk about homelessness.  

  • Have lived experience of homelessness.  
  • Willing to learn about framing homelessness and to promote it, putting framing into practice when telling their own story about homelessness.  
  • Able to talk with confidence and listen to people individually and in a group settings, including training sessions. 
  • To be able to read materials for Project Board meetings and training sessions; able to write notes for themselves in meetings and use them to feedback to the project manager or training attendees.  
  • Proficient in IT skills and willingness to learn about Zoom and Skype meetings (relevant training will be provided). 
  • Good time-keeping and reliability. 
  • Non-judgmental, patient and friendly. 
  • Be positive, productive and have a passion to help end homelessness. 
  • Workplace experience in a national organisation  
  • The opportunity to share existing or develop new skills in a friendly and supportive environment  
  • Opportunities to work with staff and fellow volunteers during the year  
  • Induction and on the job training  
  • Regular catch ups with your supervisor to discuss how your volunteering is going and what other opportunities and training may be available to you together with an induction  
  • A platform for building confidence and communication skills 
  • A reference from a reputable organisation 
  • Use your experience and knowledge of homelessness to help steer the work of the Framing Homelessness Project 
  • Support the project manager to develop and deliver a new framing training programme for Crisis Members, including finding different ways of involving Crisis Members in the development and delivery of the programme  
  • Support the project manager to deliver framing training sessions for Crisis staff and wider homelessness sector organisations  
  • Complete training in framing homelessness

We expect volunteers to comply with Crisis policies including health and safety, data protection and code of conduct at all times.

  • Travel and lunch expenses are reimbursed where appropriate
  • We welcome applications from people from all backgrounds and from people with disabilities